Cti Communications Ltd
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Phone Systems

CTi provide new and used phone systems from SpliceCom, Draytek Gigaset and Avaya. These companies enable us to provide solutions for small offices with just a couple of people, up to and including hundreds of staff in one or many locations. If you are not sure what should be considered / how to start looking, you will find this guide useful.


Hosted Cloud SpliceCom Phone System

SpliceCom's SV1000 is a hybrid phone system that works as a hosted cloud system / on a VM / running on a PC or any mix. You can have you own dedicated Hosted Virtual Server or for just a low monthly per user rental the CTi Cloudy SpliceCom system provides the hosted phone system for one or many more phones. The phone system control unit is not located in your office but is on the Internet. The main advantage is that the hardware is directly under our control and you haven't had to buy it, and you can use your phone anywhere with an adequate Internet connection.

Cloudy SpliceCom   Yealink T53   W73P with W70B
CTi Cloudy SpliceCom just add phones.

SpliceCom SV1000

While the SpliceCom SV1000 can be a distributed networked phone system, supporting 4 to 100,000 extensions, the whole network/system is simply managed via a web browser in can just sit in a small single box or VM in your building. It supports normal SIP VoIP phone, SpliceCom's own iPCS IP Phones as well as traditional Analogue phones. The SpliceCom phone system works with Apple, Windows 10 and Android devices with partner apps for all of these platforms, and intergrates with Microsoft Teams.

Purchase Rental CTi SpliceCom Mini PC

SpliceCom SV1000   Rental Option       Control Unit Options

Yealink

Plug the base station to your router and the phones link via DECT (Digital Enhanced Cordless Telecommunications) giving you up to 10 phones on which you can make up to 20 simultaneous calls via up to 10 different VoIP SIP providers. Or use it to register to your Phone System and provide a number of cordless extensions mixed with normal desk phones.

Yealink W70B System and DECT Base Station   Yealink 73H Handset   DECT Deskphone
Yealink DECT System Base with multiple phones

Legacy Phone Systems

Avaya IP Office

We stopped selling the IP Office when Avaya went into Chapter 11 Bankruptcy, since then Avaya have insisted everyone upgrades to the latest firmware, and have stopped issuing licences for system that have not upgraded. This means that unless you are prepared to spend about £500 on upgrading your control unit and replace anything that is no longer support, which includes control hardware, some phone models and Phone Manager, you have to stick with what you have.

We are happy to support older Avaya IP Office 500 systems, as well as supply replacement and extra hardware. With our iSIP converter we can connect your ISDN IP Office to SIP VoIP without it seeing any change and you can make the big savings on your monthly phone bill.

We also supply and support earlier versions with almost identical functionality. So just ask if you need second-hand / used IP Office 400 series or it’s parent the Network Alchemy Argent Office, Argent Branch and CyberGear Gold systems, or help with your exiting one.

Network Alchemy ArgentCyberGear Gold Network Alchemy Argent Office and Argent Branch Avaya IP Office 400, 401, 403, 406 and 412 Avaya IP Office 500
  Argent Office Family       Avaya IP Office 400   and   IP Office 500

SpliceCom 4100, 5100, S8000 and S716 systems

While the SpliceCom SV1000 can be a distributed networked phone system, supporting 4 to 100,000 extensions, the whole network/system is simply managed via a web browser in can just sit in a small single box or VM in your building. It supports normal SIP VoIP phone, SpliceCom's own iPCS IP Phones as well as traditional Analogue phones. The SpliceCom phone system works with Apple, Windows 10 and Android devices with partner apps for all of these platforms.

SpliceCom 5108 5100 Rental
SpliceCom 5108 & 5100     S716 & S8000

Draytek IP-PBX and BX 2000

After making these lovely little phone systems, Draytek has unfortunately withdrawn from the telecoms market. We however, still provide support on both the Draytek IP-PBX & BX2000. The IPPBX was based on the Draytek 2820, connected to ASDL and had two ISDN2e ports, while the BX2000 which replaced it was based on the Draytek 2860 both were very low-cost, licence free, basic phone system with voicemail. Each user was licence free, so adding more extensions couldn't be cheaper, being just cost the price of the phone or app on your smartphone.

DrayTek VigorIPPBX 2820 IP PBX and ADSL Router     DrayTek Vigor BX2000 and FTTC Router/Firewall
Vigor IPPBX 2820     DrayTek BX2000 both inc. Router/Firewall

Gigaset

Plug the base station to your router and the phones link via DECT (Digital Enhanced Cordless Telecommunications) giving you up to 6 phones on which you can make up to 4 simultaneous calls via up to 6 different VoIP SIP providers. Or use it to register to your Phone System and provide a number of cordless extensions mixed with normal desk phones.

Gigaset N300IP DECT Base Station Gigaset N510 IP PRO base station Gigaset C430HX DECT Handset
Gigaset N300IP & N510 IP PRO Base Units with DECT phone

The phone systems we supply can support a mix of traditional analogue, system and IP phones. This enables you to use existing conference units, DECT and Wi-Fi phones with your phone system reducing the need for dedicated phone lines. All the IP Office family and the SpliceCom systems support partner software running on users computers to help with making and receiving phone calls.



Click and Dial

or Dial from Outlook Contact

Many people use contact manager software and databases to hold information about clients and suppliers. Today there are many ways including TAPI (Telephony Application Programme Interface) to provides the ability to click and dial from applications such as Outlook, Salesforce, Access etc. It is also possible to automatically “Pop” the customer record card when the customer phones in.



Home / Remote Workers

The phone systems CTi Communications Ltd supply support remote workers, this could be via an app on a smart phone or a regular IP phone. We can link offices together so you can have a single system covering one or many offices. Our solutions can support many controllers in different locations, then when there is a failure at a location - Internet connection or unit failure others take over so your people can stay connected and keep working.



All prices exclude VAT, and were correct on 21/08/2024 11:23:59 , but should only be used as a guide.