How to setup Navigate Pro to partner a Yealink phone
Navigate Pro can work as a Softphone on a Windows 10 or Windows 11 PC or it can Partner with your desk phone. In either mode it gives you the status of colleges phones, one click calling / call transfer, full call history, easy directory access. MAC users have the PCS60.
Download Navigate Pro on the PC https://max.splicecom.com/InstallNavigatePro.1.1.4.8.exe
Run InstallNavigatePro.1.1.4.8.exe
Windows will ask for administrator approval to do the installation, stay logged in as the normal user of the PC, just use an Administrators details to permit the installation.
Tick Install latest and Auto Start, click NEXT and let it run.
Click Yes to Launch Navigate Pro
Set the firewall to Allow Access in both Private & Public Networks.
SpliceCom have a Settings Guide
Then from the Setup Wizard select Centralised partner destop phone
Enter your details
If you see a !
then there is a problem with the connection to the server / the server details are wrong.
If Correct click OK
This computer / Navigate Pro is now setup
If you need to change the settings otherwise jump to Tips.
Click cogs icon on far right hand side Select User Configuration |
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Select Advanced -> Partner
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Server Address is normaly yourorganisation.cticom.ms i.e. bloggs.cticom.ms Check with CTi CP – Tick this enables Centralised Partner mode Number is your Extension Number Login Code is on the list CTi gave you |
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Press Restart
User Guide is here https://iris.splicecom.com/downloadable.files/NavigatePro-User-Guide-V1.1.4.8.pdf
Tips
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To make it easy to access, drag and drop the icon from the Hidden to the Main icon tray. |
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If you would like Navigate Pro to start with your computer you can tick Auto Launch, which is under Settings -> User Configuration -> General. There you will also find the ability to mute sounds coming from your PC while on a call i.e. Music or Video |
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If you want to see the status of other people / groups on the system also have click and dial / click and transfer, then set the Favourites to launch when Navigate Pro starts. This is under Settings -> User Configuration -> Advanced -> Favourite Panel. |
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If you would like Navigate Pro to Check for Updates you can tick Updates, which is under Settings -> User Configuration -> Advanced -> System Info. If a new version of Navigate Pro is available, then the task bar icon will show a red spot to denote an update is available, you will also see a message window. |
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If you want to edit your Favourites This is under Settings -> User Configuration -> Favourite. An easy way to add a Favourites is in Call History, right click the number, and then click the heart icon |
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Registry Access
If your computer is locked down then your Administrator may need to tweak some Registry settings. Navigate Pro needs the user to have read and write accesses to some Registry folders, in particular:
- Computer\HKEY_CURRENT_USER\Software\Splicecom
- Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Splicecom
To allow Navigate Pro to auto-startup it needs access to NavigateSfbAutoStartupWithoutSfb in
- Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows
If you are running under RDS you need to set the EnableSoftphoneInRds key to have a value of 1 in
- Computer\HKEY_CURRENT_USER\Software\Splicecom\NavigatePro\UserPref
For Developer mode go into Settings -> User Configeration press and hold SHIFT then type IDDQD release SHIFT and you have the Developer tab
For logging In the 'Command Line Input Arguments' field enter -logcp and tick the box. Press Restart. Once it has restarted, Fully close the program and relaunch, now the logging is active.
