Support

CTi provide remote support on all installed equipment and software that includes:

• Help-Desk Monday to Friday 9:00am - 5:30pm

• Remote configuration

• Remote software upgrades

• Replacement unit for failed hardware whilst yours is in repair: a pre-10am / pre-1pm / next day delivery with a support contract or with a "Pay as you Go" service.

• All via normal rate phone number 01242 621666

CTi are fully accredited to support your system and attend manufacturer training courses to ensure we are fully up-to-date with the latest developments.

No waiting - the person who answers the phone should be able to start working on your problem immediately.

For more details regarding our Remote Support and Advance Replacement Services please refer to our Remote Support Terms and Conditions as well as General Terms and Conditions.